System requirements
You are responsible for determining whether your device satisfies the minimum technical requirements before you
purchase tickets. Therefore, providers of this service will not be responsible for any problems incurred while
watching events due to your environment.
Be sure to review the following recommended system requirements.
Internet connection
In order to use the services provided on this website, you will need a
high-speed and stable internet connection (we recommend a wired connection to a fixed line or
Wi-Fi).
In order to properly view content streamed on this service, we recommend a download speed of 10 Mbps or higher
when watching video content.
Measure your internet download speed by clicking on "Run Speed Test" below. https://www.google.com/search?q=internet speed test
*Watching videos requires large amount of data transmission. Please check your cellphone rate plan
carefully.
*Video quality is automatically optimized according to your Internet connection speed.
Change the image quality using the [gear icon] at the bottom right of the video player from "1080 p
(Best)", "720 p (High)", "540 p (Medium)", "360 p (Low)", "Auto". If the video does not play smoothly when viewing streamed content, try playing it
at
a lower quality.
(when using "Safari" as your browser, there is no [gear icon] allowing you to change video quality, only "Auto"
is
displayed)
Recommended OS/browser
PC
Windows：Latest version and up to two previous versions
Mac：Latest version and up to two previous versions
*Internet Explorer is not supported.
*Please note that newly released versions may not be fully supported immediately after release.
Smartphone/tablet
Android：Latest version and up to two previous versions
iOS：Latest version and up to two previous versions
*Please note that newly released versions may not be fully supported immediately after release. Even in a supported environment, streaming may not play correctly depending on your device or browser settings. Please try reloading the page, switching between normal and private/incognito browsing modes, or clearing your browser cache.
*Video contents may not play smoothly if the CPU or memory available on your terminal is insufficient. When viewing video content, we recommended you close all other applications other
than your browser.
Check your viewing environment.
Please use the following to check the video and audio quality of video content before purchasing.